Refund policy

Last updated: 11/23/25

We want you to be satisfied with your purchase. Please read our return policy carefully:

Eligible Returns

  • Unused, unopened items returned within 2 days

  • Must be in original packaging

  • Customer pays return shipping unless the error was ours

Non-Returnable Items

  • Installed or used parts

  • Electrical components (common in e-bike parts)

  • Clearance or final-sale items

Refunds

Once the return is received and inspected, refunds are issued to the original payment method (minus shipping costs).